{"xsrfToken":"BF87-RJIX-CRLL-Q81J_cf3aa8c915bb6ad9737f226d4339dfb07f7483fd_lout","helpCenterBranding":{"bannerUrl":"/rest/servicedesk/1/bannerImage?1624384953877","headerBGColor":"#205081","headerLinkColor":"#eceef4","headerLinkHoverColor":"#f1f1f8","headerLinkHoverBGColor":"#3572b0","logoUrl":"","helpCenterTitle":"HELP CENTER","sharedPortalName":"ATIMS Ticketing System"},"login":{"allowCookies":true,"externalUserManagement":false,"contactAdminLink":"please contact your Jira administrators","elevatedSecurityCheckShown":false,"loginUrl":"/servicedesk/customer/user/login","canReset":true,"sdUserSignUpEnabled":true,"loginAnnouncementHeader":"ATIMS ONLINE SUPPORT","loginAnnouncementMessage":"<p>ATIMS will be transitioning our Support platform from Jira to HubSpot on 04/13/2026. Jira will be available in View mode for all tickets. Active tickets will be migrated to Hub spot with continued Support.<br> Through the link below, you can watch a how-to video that walks you through the process of creating new support tickets or submitting general inquiries. Our support team will review your request and either respond directly through HubSpot or route it to the appropriate personnel for further assistance.</p> \n<p><a href=\"https://helpdesk.arms.com/\" class=\"external-link\" target=\"_blank\" rel=\"nofollow noopener\">https://helpdesk.arms.com/</a></p> \n<p>In closing starting April 13, 2026, Clients are to create new support tickets via an email to support@atims.com or directly through the HubSpot link, <a href=\"https://helpdesk.arms.com\" class=\"external-link\" target=\"_blank\" rel=\"nofollow noopener\">https://helpdesk.arms.com</a></p> \n<p>As always ATIMS support team will be made available to assist with any questions regarding this transition from Jira to HubSpot as well as any other issues that may arise.</p> \n<p>ATIMS Help Center is monitored from 8am-5pm PST<br> _For Emergency After Hours Assistance Please Call: (818) 428-6190</p>"},"loginAnnouncement":{"header":"ATIMS ONLINE SUPPORT","headerWiki":"<p>ATIMS ONLINE SUPPORT</p>","message":"ATIMS will be transitioning our Support platform from Jira to HubSpot on 04/13/2026. Jira will be available in View mode for all tickets. Active tickets will be migrated to Hub spot with continued Support.\nThrough the link below, you can watch a how-to video that walks you through the process of creating new support tickets or submitting general inquiries. Our support team will review your request and either respond directly through HubSpot or route it to the appropriate personnel for further assistance.\n\nhttps://helpdesk.arms.com/\n\nIn closing starting April 13, 2026, Clients are to create new support tickets via an email to support@atims.com or directly through the HubSpot link, https://helpdesk.arms.com\n\nAs always ATIMS support team will be made available to assist with any questions regarding this transition from Jira to HubSpot as well as any other issues that may arise.\n\nATIMS Help Center is monitored from 8am-5pm PST\n_For Emergency After Hours Assistance Please Call: (818) 428-6190","messageWiki":"<p>ATIMS will be transitioning our Support platform from Jira to HubSpot on 04/13/2026. Jira will be available in View mode for all tickets. Active tickets will be migrated to Hub spot with continued Support.<br> Through the link below, you can watch a how-to video that walks you through the process of creating new support tickets or submitting general inquiries. Our support team will review your request and either respond directly through HubSpot or route it to the appropriate personnel for further assistance.</p> \n<p><a href=\"https://helpdesk.arms.com/\" class=\"external-link\" target=\"_blank\" rel=\"nofollow noopener\">https://helpdesk.arms.com/</a></p> \n<p>In closing starting April 13, 2026, Clients are to create new support tickets via an email to support@atims.com or directly through the HubSpot link, <a href=\"https://helpdesk.arms.com\" class=\"external-link\" target=\"_blank\" rel=\"nofollow noopener\">https://helpdesk.arms.com</a></p> \n<p>As always ATIMS support team will be made available to assist with any questions regarding this transition from Jira to HubSpot as well as any other issues that may arise.</p> \n<p>ATIMS Help Center is monitored from 8am-5pm PST<br> _For Emergency After Hours Assistance Please Call: (818) 428-6190</p>","canEditAnnouncement":false,"portalId":null}}

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